The following terms and conditions, apply to both our websites 1) www.weight2lose.ca 2) members.weight2lose.ca and Weight2Lose live clinical programs, and are completing our Medical Disclaimer. The terms and conditions of Weight2Lose websites use legal restrictions, outline a privacy policy, and apply to the content and any use of Weight2Lose websites, including any programs, courses, services, recipes, educational content, and other materials, available on the websites. The words “Members” or “Clients” refer to the Weight2Lose Virtual website participants and/or ones enrolled in Weight2Lose live clinical programs, and those individuals who have expressed interest in using the websites or requesting an account, or those signed up for such an account, respectively. The words “websites” and “sites” refer to 1) www.weight2lose.ca 2) members.weight2lose.ca websites. Your access and use of the content on these websites are subject to the Terms and Conditions outlined in this document, the medical disclaimer, and all applicable Ontario laws. Before using this site, please carefully read the terms and conditions and medical disclaimer. By using these websites, you agree to these terms and conditions, which surpass any private agreement, written or oral, relating to these sites. Do not use these sites if you don’t agree with these terms and conditions.
The Terms shall be governed by and enforced in accordance with the laws of the Province of Ontario, and in each case the laws of Canada applicable therein.
Weight2Lose virtual membership is a service that helps people create and follow need specific nutrition plans, and learn practical behavior modification techniques. We strive to create programs and courses that are of the utmost interest to our clients. Content found on 1) www.weight2lose.ca 2) members.weight2lose.ca is not to be taken as medical advice. Please always consult your family doctor before taking on any new diet, exercise program, behavior modification course, or a lifestyle change program. Refunds will not be offered once payment is processed for any reason such as lack of website use or technical issues unrelated to Weight2Lose websites. We will not be liable for any technical issues beyond the operations of our own Weight2Lose websites. Weight2Lose virtual membership is a recurring membership and by signing up, you authorize Weight2Lose to charge your credit card every month, based on your membership plan. Our Service shall only be used by one household per membership. People found sharing a membership with another household or use any Weight2Lose content for commercial purposes will immediately have their account closed and Weight2Lose membership terminated.
These Terms and Conditions strengthen applicable client, and patient contracts, and reflect the whole agreement between the parties. Weight2Lose (aka “Weight2Lose Management Inc.” or “Weight2Lose Medical Clinics”) may change these terms at any time. It is your responsibility as a client to periodically review the terms and conditions of Weight2Lose websites with continued use. Neither the parties’ actions will change these Terms and Conditions. Failure to comply to any obligation of Weight2Lose contracts and/or terms and conditions, does not waive later default. Any waiver of these Terms and Conditions, or Weight2Lose Medical Disclaimer, must be done in writing and signed by both parties.
Permission is provided by Weight2Lose to open, download, print, and use this Site’s content only for personal, non-commercial use, provided no copyright violations, and no names or logos are deleted or modified; Any alternative use of this site’s content violates Weight2Lose Management Inc. intellectual property rights.
Without Weight2Lose prior written approval, you may not duplicate, reproduce, email, download, distribute, change, or store for later use, or otherwise use any content on this site.
Privacy Statement
All Weight2Lose patients, clients, and affiliates, please note the information below regarding Weight2Lose commitment to ensure your privacy is secure and respected.
At Weight2Lose, protecting confidentiality and safeguarding personal information is fundamental to the way we operate Weight2Lose programs and clinics. Our obligations as healthcare professionals in our programs are governed, in part, by the national and provincial regulations that govern each of our healthcare professionals as members of their applicable regulatory bodies and associations.
Our commitment to and protection of privacy is also highly important in the management of 1) www.weight2lose.ca 2) members.weight2lose.ca and other online tools to deliver counselling and digital content consumption services. Weight2Lose utilizes effective electronic and administrative procedures to ensure the security of clients’ information.
The obligations set out in this Privacy Statement apply to all Weight2Lose medical professionals, employees, contractors, and affiliates who provide services in connection with our delivery of services and information protection of our patients and the patients of Weight2Lose affiliate partners. Weight2Lose may collect clients’:
- First and Last Name
- Telephone Number
- Address
- Program Information
- Patient/Client inquiry details
- Banking Information (via Stripe and Moneris secure portals)
Information collected and used by Weight2Lose
Weight2Lose collects and utilizes specific personal information about patients/ clients, and affiliates exclusively for the following purposes:
- Efficient operation of Weight2Lose programs and 1) www.weight2lose.ca 2) members.weight2lose.ca websites
- Patient engagement, sales and customer service
- Administration services (e.g. Schedule management, billing, etc.)
- Communication system with clients
- Compliance with legal requirements
- Invoicing and Accounting
- Human Resources
If you are a patient/client of Weight2Lose websites and/or live clinical program and you have a privacy complaint, please e-mail the details of your complaint to privacy@weight2lose.ca. We treat patient privacy as a priority and will respond to your inquiry within 2-3 business days. If you wish to discuss your matter sooner, please call 416-636-3237 and ask to connect with a privacy officer.
Termination
Weight2Lose may at any time and at its sole discretion cancel or terminate your right to use the 1) www.weight2lose.ca 2) members.weight2lose.ca websites or use of Weight2Lose Management Inc. live clinical services.
Indemnification
You agree to indemnify and hold harmless Weight2Lose and its affiliates and their respective owners, directors, employees, officers, or other representatives from and against all claims, liability, damages and expenses, including without limitation all legal fees and costs arising out of or in any way connected with your access to 1) www.weight2lose.ca 2) members.weight2lose.ca or use of Weight2Lose Management Inc. Services: including your breach of the Terms.